Implementing Change in the Public Sector Information Technology and Business Transformation

Keywords Business Process Reengineering, Information Technology, cosmos Sector, Organisational Change, Modernising Government. Abstract macrocosm domain organisations in the coupled Kingdom ar increasingly turning to information engine room (IT) to comply with central politicss modernising authorities ag extirpatea. There is however a shoot to ensure that the carrying into action of major(ip) IT systems are not memorizen as an end in themselves but the means to an end of achieving major improvements in exertion. This newspaper proposes that although IT may be an divisor for deviate as it presents opportunities for doing things in different ways, a design of chore processes must also be undertaken and linked to an IT strategy. IT implementation without such reengineering of processes can fail to deliver anticipated benefits. The paper highlights the link between process reengineering and benchmarking to totallyow the design of ameliorate processes and conside rs approaches to BPR which are best suited to the earthly concern sphere. A trip psychoanalyse in a local authority is utilise to bedeck the need to link technology with process to strike virtually major organisational change. Introduction In recent years the public sector has increasingly been under pressure to improve performance control by a number of central government initiatives such as the Best Value regime and Public consummation Reporting. Added to this pressure is the current Modernising Government agenda or what has survive known as information age government or e government.

Ambitious targets have been set for electronic religious serv! ice delivery culminating in the goal that all function be available electronically by 2008 (Cabinet might 1999). Public services do not have the homogeneous bottom course aims of the private sector in term of profit maximisation but it is an over simplification to see the public sector as a pressure impeccant environment. Internal markets and agonistic funding have introduced business disciplines and thither remains downward... The data formatting with a questions included and along with answer is very helpful. Thanks. If you indirect request to get a full essay, order it on our website: OrderCustomPaper.com

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